For people who are importing these releases, how has your experience been with shipping? I ordered the Classic sets from Madman directly, and both of them arrived with broken cases and scratched discs. Madman was kind enough to ship replacements to me, but again, one of the cases broke during transit.
This is really outputting because I've imported the entire Italian release and all of the sets came without a scratch. Not to mention I used to import video games from Japan and those arrived undamaged as well.
Is this more customs/my local post office being extra rough with my mail or bad packaging ?